BLACKGENTRY TERMS OF SERVICE

Last Updated: February 9, 2026

IMPORTANT CONSUMER RIGHTS AND CANCELLATION DISCLOSURES

Your cancellation, refund, and withdrawal rights may vary depending on where you live. Please review this section carefully.

Certain jurisdictions provide specific cancellation, refund, or withdrawal rights for users who purchase dating services, subscriptions, or other digital services. These rights apply only where required by applicable law and only to the minimum extent required by such law. Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection statutes.

California Residents:

If you are a California resident, you may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day after the date you subscribed. To cancel, you must follow the cancellation procedures described in these Terms or within the platform through which the subscription was purchased. If you cancel within this period, any payments made will be refunded as required by California law.

New York Residents:

If you are a New York resident, you may have the right to cancel your subscription within three business days after the date of purchase and to receive a refund as required by New York law governing dating services. Additional cancellation or refund rights may apply in cases of disability, relocation, or death, as provided by applicable law.

European Union and United Kingdom Residents:

If you are located in the European Union or United Kingdom, you may have a statutory right to withdraw from a digital service purchase within fourteen (14) days of the transaction without giving any reason.

However, by requesting immediate access to the Service and completing your purchase, you expressly request that performance of the digital service begin immediately and acknowledge that you will lose your statutory right of withdrawal once access to the Service has begun or the Service has been fully performed, to the extent permitted by applicable law.

Other Jurisdictions

Users residing outside the jurisdictions listed above may have additional consumer protection rights under local law. Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection statutes.

1.   INTRODUCTION

BlackGentry is a membership-based dating community designed for intentional, ambitious, and high-quality singles seeking meaningful connections. Our mission is to provide a safe and trusted environment where members can meet, communicate, and build real-world relationships grounded in respect, authenticity, and intention.

We are proud to foster an inclusive community. BlackGentry is open to all individuals, regardless of race, ethnicity, gender, sexual orientation, religion, or background, who share our values of class, respect, integrity, and purposeful connection.

To maintain the quality, safety, and character of the community, BlackGentry applies clear behavioral expectations and membership standards. Each profile is reviewed in good faith by our team, and admission is based on an overall assessment of quality, appropriateness, completeness, authenticity, and adherence to our community guidelines, including submitted photographs and written content. To the fullest extent permitted by applicable law, BlackGentry reserves the sole and discretionary right to approve, deny, suspend, restrict, or remove any profile or membership that does not align with the standards, safety expectations, or overall tone of the community.

Members who fail to meet conduct expectations or who engage in behavior that is inappropriate, unsafe, unlawful, misleading, or disrespectful may be removed from the Service in our reasonable discretion and to the fullest extent permitted by law.

Your comfort, safety, and trust are central to the BlackGentry experience. We will not compromise the integrity or quality of the community. If you have questions regarding these Terms, your membership, or your experience, you may contact us at contact@blackgentryapp.com.

Use of the Service by any person under the age of eighteen (18) is strictly prohibited.

These Terms of Service, referred to as the “Terms,” constitute a legally binding agreement between you, whether acting personally or on behalf of an entity, and ZeelTech LLC doing business as BlackGentry, a Georgia limited liability company, referred to as “BlackGentry,” “we,” “us,” or “our.” These Terms govern your access to and use of the BlackGentry mobile application, referred to as the “App,” the website located at blackgentryapp.com, referred to as the “Site,” and all related products, services, events, features, content, and functionality provided by ZeelTech LLC, collectively referred to as the “Service.”

By accessing, browsing, submitting an application to, creating an account with, RSVPing to or attending an event through, or otherwise using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. Your electronic acceptance of these Terms constitutes a legally binding agreement equivalent to a handwritten signature, to the fullest extent permitted by applicable law. Your access to and use of the Services is also subject to our Cookie Policy, Community Guidelines, Safety Dating Advice, and any additional terms disclosed and agreed to by you when you purchase or use specific features or services (“Additional Terms Upon Purchase”), all of which are incorporated into this Agreement by reference. If you do not wish to be bound by this Agreement and the incorporated policies, you must not access or use the Services.

These Terms apply to all users of the Service, whether or not you register an account or purchase a subscription. If you do not agree to these Terms in their entirety, you are expressly prohibited from accessing or using the Service and must discontinue use immediately.

Supplemental terms, policies, or documents that may be posted within the Service from time to time are incorporated into these Terms by reference.

We reserve the right, in our sole discretion, to modify or update these Terms at any time and for any lawful reason. When we do, we will revise the “Last Updated” date above. Except where otherwise required by law, revised Terms become effective immediately upon posting. Your continued use of the Service after updated Terms are posted constitutes your acceptance of those changes. If you do not agree to revised Terms, you must stop using the Service. We may provide notice of material changes via email, in-app notification, or other reasonable means; however, you are responsible for regularly reviewing these Terms. To the fullest extent permitted by law, your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree, you must stop using the Services immediately.

The Service is controlled and operated from the United States and is not intended for distribution to or use by any person or entity in any jurisdiction where such distribution or use would be contrary to applicable law or regulation or would subject BlackGentry to any registration requirement in that jurisdiction. Persons who choose to access the Service from outside the United States do so on their own initiative and are solely responsible for compliance with local laws, to the extent applicable.

The Service is intended solely for individuals who are eighteen (18) years of age or older. By creating an account or using the Service, you represent and warrant that you are at least eighteen (18) years old and legally capable of entering into a binding contract.

We reserve the right to introduce or require mandatory features, updates, or functionality within the Services at any time. These features may be implemented to enhance safety, security, legal compliance, performance, or overall user experience. Because such features may be required for continued operation of the Services, your refusal to use or accept them may result in suspension of functionality, restricted access, or termination of your account.

Your access to and use of the Services is subject to these Terms, as well as the Privacy Policy, Cookie Policy, Community Guidelines, Safety Dating Advice, and any Additional Terms Upon Purchase, each of which is incorporated into this Agreement by reference. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by all such terms and policies. If you do not agree to be bound, you must not access or use the Services.

2.   USER REPRESENTATIONS AND ACKNOWLEDGMENTS

By creating an account or otherwise using the Service, you represent, warrant, and agree that:

1.   You are legally able to form a binding contract with ZeelTech LLC.

2.   You are not prohibited from using the Service under the laws of the United States or any other applicable jurisdiction, including not appearing on any government sanctions list.

3.   You will comply with these Terms and all applicable local, state, national, and international laws and regulations.

4.   To the extent permitted by applicable law, you have not been convicted of, pled guilty or no contest to, or been adjudicated for a felony offense involving violence, sexual misconduct, or fraud, and you are not required to register as a sex offender.

5.   You will not post personal contact information, including phone numbers or email addresses, within profile content where prohibited by the Service.

6.   You are solely responsible for any information, text, images, or other content you provide or make available through the Service, referred to as “User Content.”

7.   Subject to the Dispute Resolution section below, most disputes between you and BlackGentry will be resolved through binding individual arbitration rather than in court.

8.   You understand that use of the Service may be restricted or prohibited in certain jurisdictions and that you are responsible for compliance with local laws when accessing the Service from outside the United States.

9.   You acknowledge that BlackGentry does not guarantee matches, compatibility, communication frequency, or the accuracy, availability, or conduct of any user.

10.                 You understand that BlackGentry makes no representation regarding the identity, intentions, or authenticity of any user.

11.                 You acknowledge that BlackGentry is not responsible for your safety when interacting with or meeting other users and that you assume all risks associated with such interactions.

12.                 You agree not to use abusive, threatening, or inappropriate language toward other users or BlackGentry personnel.

 

3.   SAFETY AND USER INTERACTIONS

NO CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKS.

BlackGentry does not routinely conduct criminal background checks, identity verification checks, or other screening of users, and makes no representations or warranties regarding the conduct, identity, intentions, or representations of any user, whether on or off the Service.

You are solely responsible for your interactions with other users. You should exercise caution, sound judgment, and appropriate safety precautions when communicating with or meeting individuals through the Service, whether online or in person. You should never send money, provide financial information, or share sensitive personal data with another user.

To the fullest extent permitted by applicable law, BlackGentry disclaims liability for the conduct of any user and for any harm, injury, loss, or damage arising from user interactions.

BlackGentry may, in its sole discretion and where permitted by law, review or remove content that violates these Terms. However, all User Content remains the sole responsibility of the user who posted it, and we cannot guarantee that all content complies with these Terms. Suspected violations should be reported through in-app reporting tools or by contacting contact@blackgentryapp.com.

Selfie verification, waitlist review, and membership approval processes are quality-control measures only and do not constitute identity verification, background checks, or guarantees of authenticity, accuracy, or user intent. By using the Service, you acknowledge that you assume all risks associated with user interactions and agree to perform your own due diligence regarding safety and identity.

If any screening is conducted through a consumer reporting agency, you authorize BlackGentry to obtain and use a consumer report about you for eligibility, safety, or compliance purposes, as permitted by applicable law.

4.   INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the App, Site, and all related Services are the proprietary property of ZeelTech LLC doing business as BlackGentry. All source code, databases, functionality, software, website and application designs, audio, video, text, photographs, graphics, user interface elements, and other materials made available through the App or Site, together with all trademarks, service marks, logos, trade names, and branding contained therein, collectively referred to as the “Content” and the “Marks,” are owned by or licensed to BlackGentry and are protected by applicable copyright, trademark, trade dress, and other intellectual property and unfair competition laws of the United States, foreign jurisdictions, and international conventions.

The Content and the Marks are provided through the App and Site on an “as is” basis for your personal, informational, and non-commercial use only. Except as expressly permitted in these Terms, no portion of the App, Site, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, reverse engineered, decompiled, or otherwise exploited for any commercial purpose without the prior written consent of BlackGentry.

Subject to your compliance with these Terms and your continued eligibility to use the Service, BlackGentry grants you a limited, non-exclusive, non-transferable, revocable license to access and use the App and Site and to download or print a reasonable portion of the Content solely for your personal, non-commercial use. This license does not include any resale or commercial use of the Service or its Content, any collection or use of user information, or any use of data mining, scraping, automated tools, or similar data-gathering methods.

All text, graphics, interfaces, trademarks, logos, sounds, artwork, images, software, and other intellectual property appearing on the Services that are not User Content (“Our Content”) are owned, controlled, or licensed by BlackGentry and are protected by applicable intellectual property laws. All rights, title, and interest in and to Our Content remain with BlackGentry at all times. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use Our Content solely as permitted by these Terms, and we reserve all other rights.

We use a combination of automated systems and human review to detect, evaluate, and enforce violations of our policies and Community Guidelines. This may include proactive identification and removal of prohibited or unsafe material.

If you believe your content was removed or restricted in error, you may submit an appeal through available support channels, and we will review the request in our discretion. Appeals will be reviewed in good faith; however, BlackGentry retains sole discretion over all moderation, safety, and enforcement decisions to the fullest extent permitted by law.

All rights not expressly granted to you in and to the App, Site, Content, and Marks are expressly reserved by BlackGentry.

5.   USER REPRESENTATIONS

By accessing or using the App, Site, or any part of the Services, you represent and warrant that:

1.   Accuracy of Information. All registration information you submit is true, accurate, current, and complete.

2.   Ongoing Accuracy. You will maintain the accuracy of such information and promptly update it as necessary.

3.   Legal Capacity. You have the legal capacity to enter into these Terms and agree to comply with them.

4.   Minimum Age Requirement. You are at least eighteen (18) years of age.

5.   No Automated Access. You will not access or use the App or Site through automated or non-human means, including bots, scripts, scraping tools, or similar technologies.

6.   Lawful Use. You will not use the App or Site for any unlawful, fraudulent, or unauthorized purpose.

7.   Compliance With Law. Your use of the Services will comply with all applicable local, state, national, and international laws, rules, and regulations.

If any information you provide is untrue, inaccurate, outdated, or incomplete, BlackGentry reserves the right, to the fullest extent permitted by applicable law, to suspend or terminate your account and to refuse any current or future use of the App, Site, or any portion of the Services.

6.   COMMUNITY GUIDELINES AND USER CONTENT

Purpose of the Community

To preserve the safety, integrity, and quality of the Service, all users must comply with these Community Guidelines and all applicable laws when creating profiles, sharing content, or interacting with others.

BlackGentry reserves the sole right, to the fullest extent permitted by applicable law, to interpret and enforce these Guidelines and to remove content, restrict visibility, suspend accounts, or permanently terminate access where conduct is inconsistent with the purpose or safety of the community.

Prohibited Content and Conduct

You may not post, upload, transmit, display, or otherwise make available any content or engage in any conduct that:

1.   Is harassing, threatening, discriminatory, hateful, abusive, or otherwise harmful toward any individual or group.

2.   Promotes violence, terrorism, illegal activity, or exploitation of any person.

3.   Is obscene, pornographic, sexually explicit, or otherwise inconsistent with the relationship-focused nature of the Service.

4.   Defrauds, manipulates, or financially exploits another person, including romance scams or requests for money, cryptocurrency, gifts, or financial assistance.

5.   Impersonates another person or misrepresents identity, age, appearance, relationship status, or affiliation.

6.   Uses synthetic, altered, or AI-generated media in a manner that could mislead others about identity or authenticity.

7.   Creates multiple accounts, circumvents restrictions, or attempts to evade moderation actions.

8.   Discloses or distributes another person’s private or confidential information without lawful authority or consent.

9.   Includes personal contact details, social media handles, payment information, or attempts to move communication off the platform.

10.        Uses information obtained through the Service to harass, threaten, exploit, or harm another person.

11.        Promotes or advertises products, services, adult content platforms, social media accounts, or other commercial offerings.

12.        Sends spam, mass messages, or unsolicited promotional communications.

13.        Uses the Service for competitive analysis, data harvesting, artificial intelligence training, or development of competing products.

14.        Introduces malware, spyware, tracking mechanisms, or other harmful code.

15.        Uses bots, scraping tools, automation, or non-human interaction to access or collect data from the Service.

16.        Attempts to bypass security controls, interfere with system integrity, or gain unauthorized access to any portion of the Service.

17.        Depicts illegal drugs, gang symbols, explicit gestures, or other imagery inconsistent with community safety and respect.

18.        Displays sexually suggestive presentation, excessive filters, misleading imagery, or other content BlackGentry reasonably determines undermines authenticity or community quality.

19.        Depicts minors in any inappropriate or unsafe context or otherwise violates laws protecting minors.

 

7.   AUTHENTIC ENGAGEMENT REQUIREMENT

BlackGentry is intended for genuine interaction within the platform. Users must engage authentically and may not:

1.   Post external contact instructions or social media usernames

2.   Include statements discouraging engagement or directing users away from the Service

3.   Use the platform primarily to build audiences or redirect traffic elsewhere

Accounts violating these requirements may be restricted, suspended, or terminated without prior notice, to the fullest extent permitted by law.

8.   RESPONSIBILITY FOR USER CONTENT

You are solely responsible for any content you create, submit, or share through the Service (“User Content”) and for any consequences arising from that content.

You agree that your User Content will comply with these Guidelines and all applicable laws.

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless BlackGentry and ZeelTech LLC from any claims, damages, liabilities, or expenses arising from your User Content or your violation of these Terms.

User Content may be visible to other users and to individuals who access shared links or otherwise interact with the Service.

9.   LICENSE TO USE USER CONTENT

By submitting User Content, you represent that you possess all necessary rights and permissions to provide such content.

You grant BlackGentry a non-exclusive, perpetual, worldwide, transferable, sublicensable, royalty-free license to host, store, reproduce, modify, adapt, publish, distribute, display, perform, create derivative works from, and otherwise use your User Content in any format or medium now known or later developed for purposes including operation of the Service, moderation, safety, analytics, marketing, and promotion.

BlackGentry may assign or sublicense these rights to affiliates, successors, and service providers without further notice.

BlackGentry has no obligation to store User Content, and you are responsible for maintaining your own copies.

To protect against unauthorized external use of your content, you authorize BlackGentry to act on your behalf in addressing infringement, including issuing takedown notices under applicable law.

10.        CONTENT OF OTHER USERS

Content shared by other users (“Member Content”) remains the responsibility of the user who posted it. You acquire no ownership rights in Member Content and may use personal information obtained through the Service only for legitimate relationship-building purposes.

You may not use another user’s information for commercial solicitation, harassment, stalking, threats, or unlawful conduct. Misuse may result in immediate account termination.

Member Content is subject to applicable safe harbor protections under the Digital Millennium Copyright Act. Complaints regarding infringing content must follow the DMCA procedures described elsewhere in these Terms.

11.        ACCOUNT REGISTRATION AND SECURITY

You may be required to register for an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

BlackGentry reserves the right to remove or modify usernames that are misleading, inappropriate, or objectionable, in its sole discretion.

12.        MOBILE APPLICATION LICENSE

License Grant

Subject to your continued compliance with these Terms, BlackGentry grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, and use the BlackGentry mobile application on a wireless device that you own or control, solely for your personal, non-commercial use and strictly in accordance with these Terms.

 

This license does not grant you any ownership interest in the mobile application, and all rights not expressly granted are reserved by BlackGentry and its licensors.

Restrictions on Use

You agree that you will not, and will not permit any third party to:

1.   reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to derive the source code or underlying structure of the mobile application;

2.   modify, adapt, translate, or create derivative works of the mobile application;

3.   use the mobile application for any commercial purpose, competitive analysis, artificial intelligence training, data harvesting, or development of competing products or services;

4.   use automation, bots, scripts, scraping tools, or other non-human means to access or interact with the mobile application;

5.   bypass, disable, or interfere with security features or access controls of the mobile application;

6.   distribute, sublicense, lease, lend, sell, transfer, or otherwise make the mobile application available to any third party;

7.   use the mobile application in violation of applicable laws, regulations, or third-party rights; or

8.   remove, alter, or obscure any proprietary notices or intellectual property markings.

 

13.        AUTOMATIC TERMINATION OF LICENSE

The license granted in this Section will automatically terminate if you violate these Terms. Upon termination, you must immediately cease all use of the mobile application and delete all copies from your devices.

BlackGentry may suspend or terminate access to the mobile application at any time, with or without notice, to the fullest extent permitted by applicable law.

14.        MOBILE PLATFORM PROVIDERS

Apple App Store

If you access the mobile application through the Apple App Store, you acknowledge and agree that:

1.    These Terms are concluded between you and BlackGentry, not Apple Inc.

2.    Apple is not responsible for the mobile application or its content.

3.    Apple has no obligation to provide maintenance or support services for the mobile application.

4.    To the maximum extent permitted by law, Apple will have no warranty obligation with respect to the mobile application.

5.    Any claims relating to the mobile application, including product liability, legal compliance, or consumer protection claims, are the responsibility of BlackGentry, not Apple.

6.    Apple and its subsidiaries are third-party beneficiaries of this Mobile Application License and may enforce it against you.

Google Play and Other Platforms

If you access the mobile application through Google Play or another platform, you agree to comply with all applicable platform terms and conditions. Platform providers are not responsible for the mobile application or any claims relating to it, to the fullest extent permitted by applicable law.

15.        EXPORT CONTROL AND LEGAL COMPLIANCE

You represent and warrant that you are not located in a country subject to United States government embargo or designated as a terrorist-supporting country, and that you are not listed on any United States government list of prohibited or restricted parties.

You agree to comply with all applicable export control laws and regulations in connection with your use of the mobile application.

16.        UPDATES AND MODIFICATIONS

BlackGentry may from time to time provide updates, patches, or modifications to the mobile application. Such updates may be installed automatically and will be governed by these Terms unless accompanied by separate terms.

BlackGentry has no obligation to provide any updates or to continue providing the mobile application or any features.

17.        PURCHASES, SUBSCRIPTIONS, AND BILLING

 

17.1.  Paid Services Overview

BlackGentry may offer certain features, products, or services for a fee, including subscriptions, one-time purchases, and virtual items (collectively, “Paid Services”). Core functionality of the Service may be available without payment but may include usage limits or restricted features.

Paid Services remove or increase certain limits or unlock additional functionality. Paid Services do not guarantee any number, frequency, quality, or outcome of matches, likes, conversations, or relationships.

By purchasing any Paid Service, you agree to pay the price presented to you at the time of purchase, together with any applicable taxes or fees, and you authorize ZeelTech LLC doing business as BlackGentry, or its third-party payment processors, to charge your selected payment method.

17.2.  Subscriptions and Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. The renewal period will be the same length as the initial subscription term unless otherwise disclosed at the time of purchase.

If you cancel a subscription, cancellation will take effect at the end of the then-current billing period, and you will retain access to subscription benefits until that time. Canceling a subscription does not delete your BlackGentry account.

17.3.  Free Trials and Promotional Periods

If a subscription begins with a free or discounted trial period, you will be automatically charged the applicable subscription price when the trial ends unless you cancel before the trial expiration. The length of any trial and the price charged after the trial will be disclosed to you at the time of enrollment.

17.4.  Pricing, Changes, and Promotions

BlackGentry may offer promotional pricing, discounts, bundles, or limited-time offers that vary based on location, subscription length, prior activity, or other factors.

To the fullest extent permitted by law, BlackGentry reserves the right to:

  • change prices for Paid Services;
  • modify, suspend, or discontinue Paid Services or features;
  • limit quantities or eligibility for promotions; and
  • refuse or cancel transactions involving suspected fraud, abuse, or misuse.

17.5.  Notice of Price Changes

If the price of a renewing subscription increases, we will provide advance notice where required by applicable law, and the new price will apply only to renewal periods occurring after such notice. Continued use of the subscription after the renewal date constitutes acceptance of the new price.

17.6.  Changes to Subscription Features

Features or benefits included in a subscription may change from time to time. Such changes do not entitle you to a refund, credit, or partial reimbursement except where required by law.

 

17.7.  Purchases Through External Platforms (Apple App Store or Google Play)

Most in-app purchases and subscriptions are processed through external platform providers such as Apple or Google (“External Services”). Purchases made through External Services (“External Service Purchases”) are governed by the billing, renewal, cancellation, and refund policies of the applicable External Service.

When you make an External Service Purchase:

  • your External Service account is charged according to the price and terms displayed at checkout;
  • automatically renewing subscriptions continue until canceled through the External Service; and
  • refund requests must generally be directed to the External Service.

Deleting the app or deleting your BlackGentry account does not cancel an External Service subscription. You remain responsible for canceling through the applicable platform to stop future charges.

If you initiate a chargeback or payment reversal through an External Service, BlackGentry may suspend or terminate your account or access to Paid Services to the extent permitted by law.

17.8.  Internal Purchases

Where permitted, certain Paid Services may be purchased directly from BlackGentry using credit cards or other payment methods processed by third-party payment processors (“Internal Purchases”).

For Internal Purchases:

  • you authorize recurring or one-time charges to your designated payment method;
  • automatically renewing subscriptions continue until canceled within the Service;
  • cancellation takes effect at the end of the current billing period; and
  • you remain responsible for unpaid or failed charges.

If a payment method fails, you authorize us to retry billing or update payment information using details provided by your financial institution. We may correct billing errors even after payment has been processed.

If you initiate a chargeback or payment reversal for an Internal Purchase, BlackGentry may suspend or terminate your account and may seek recovery of unpaid amounts to the extent permitted by law.

If we are unable to charge your Payment Method for any reason, we reserve the right to suspend or terminate your access to Paid Services and, where appropriate, your account. You agree that BlackGentry and its affiliates shall have no liability arising from the exercise of these rights.

17.9.  Virtual Items

BlackGentry may offer virtual credits, tokens, or similar in-app features (“Virtual Items”). Virtual Items are licensed to you on a limited, personal, non-transferable, revocable basis and:

  • have no cash value;
  • cannot be redeemed for money except where required by law;
  • do not constitute stored monetary value; and
  • may be modified, discontinued, or removed at any time without liability.

All purchases and redemptions of Virtual Items are final and non-refundable except where required by applicable law. Unused Virtual Items are forfeited upon account suspension, termination, or closure.

17.10.               Refunds and Consumer Rights

Except where required by applicable law or External Service policy, all purchases are final and non-refundable, including subscriptions, one-time purchases, and Virtual Items.

BlackGentry does not provide refunds or credits for:

  • partial subscription periods;
  • unused features; or
  • unused Virtual Items.

Where local law grants mandatory cancellation or refund rights, those rights apply in addition to these Terms and must be exercised through the appropriate platform or by contacting BlackGentry where legally required.

Nothing in this Section limits any non-waivable consumer rights under applicable law.

18.        SOCIAL MEDIA AND THIRD-PARTY ACCOUNT CONNECTIONS

As part of the Service, you may choose to link your BlackGentry account with accounts you maintain with third-party service providers (“Third-Party Accounts”). You may do so by providing login credentials for the Third-Party Account or by authorizing BlackGentry to access the Third-Party Account as permitted under the applicable third-party terms.

You represent and warrant that you are entitled to disclose such login credentials or grant such access without violating any agreement governing your Third-Party Account and without imposing any obligation or liability on BlackGentry.

If you link a Third-Party Account, you authorize BlackGentry to access, receive, store, and display content and information associated with that account (“Social Network Content”) to the extent permitted by the third party and your privacy settings. This may include profile information, images, and contact data used solely to facilitate connections or improve the Service.

You acknowledge that:

  • availability of Social Network Content depends on the third-party provider and may change or become unavailable at any time;
  • BlackGentry does not control and is not responsible for Third-Party Accounts or their privacy, security, or data-handling practices; and
  • your relationship with any third-party provider is governed solely by your agreement with that provider.

You may disconnect a Third-Party Account at any time through your account settings or by contacting BlackGentry. Upon disconnection, BlackGentry will delete Social Network Content obtained from that Third-Party Account within a commercially reasonable period, except where retention is required for legal, security, or operational purposes.

Where permitted by your device or Third-Party Account settings, BlackGentry may access your contact list solely to identify individuals you may know who are already using the Service. By enabling this feature, you consent to such access and processing for this limited purpose.

19.        SUBMISSIONS AND FEEDBACK

Any questions, comments, suggestions, ideas, feedback, or other information you provide regarding the Service (“Submissions”) are non-confidential and become the property of BlackGentry.

BlackGentry owns all rights, including intellectual property rights, in such Submissions and may use, reproduce, modify, distribute, or disclose them for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

To the extent permitted by applicable law, you waive any moral rights in your Submissions and represent that you have the legal authority to provide them. You agree that you will have no claim against BlackGentry relating to the use or exploitation of any Submission.

20.        THIRD-PARTY WEBSITES AND CONTENT

The Service may contain links to third-party websites or display content provided by third parties (“Third-Party Content”). BlackGentry does not control, monitor, or verify Third-Party Websites or Third-Party Content for accuracy, legality, safety, or completeness.

Accessing Third-Party Websites or interacting with Third-Party Content is at your own risk. Once you leave the Service, these Terms no longer govern, and you are subject to the terms and privacy policies of the applicable third party.

BlackGentry does not endorse and is not responsible for:

  • the content, products, or services offered by third parties;
  • any transactions you enter into with third parties; or
  • any loss or harm arising from Third-Party Websites or Third-Party Content.

You agree to hold BlackGentry harmless from any claims or damages resulting from your use of Third-Party Websites or interactions with Third-Party Content.

21.        ADVERTISING AND PROMOTIONS

BlackGentry may display advertisements or promotional materials within the Service. Advertisers are solely responsible for the content of their advertisements and for any products or services offered through them.

BlackGentry provides advertising space only and does not endorse or guarantee any advertiser, product, or service.

If you interact with an advertiser or make a purchase through an advertisement, the transaction is solely between you and the advertiser. BlackGentry has no responsibility or liability for such interactions, purchases, or disputes.

Advertisers must comply with all applicable laws and respect intellectual property and publicity rights. Advertising content is subject to BlackGentry’s copyright and takedown policies, including applicable Digital Millennium Copyright Act procedures.

22.        APP MANAGEMENT AND ENFORCEMENT

BlackGentry reserves the right, but not the obligation, to monitor the Service for violations of these Terms or applicable law and to take any action deemed appropriate to protect users, the community, or the integrity of the Service.

Such actions may include removing or restricting content, limiting functionality, suspending or terminating accounts, blocking IP addresses or devices, reporting conduct to law enforcement, pursuing legal remedies, or otherwise enforcing these Terms using operational, technological, or legal measures.

Accounts may be suspended or terminated at any time, with or without notice and to the fullest extent permitted by law, including where:

  1. these Terms are violated;
  2. user conduct on or off the Service is harmful, unsafe, fraudulent, abusive, or otherwise inappropriate;
  3. conduct on other services operated by BlackGentry or its affiliates is determined to be improper; or
  4. termination is reasonably necessary to protect the safety, rights, or property of BlackGentry, its users, or third parties.

If your account is suspended or terminated, you will not be entitled to a refund for any Paid Services already charged, except where required by applicable law. You may not create a new account without our prior written permission.

23.        COMMUNICATIONS AND LOCATION-BASED FEATURES

BlackGentry may send you service-related communications, including emails, text messages, push notifications, alerts, and similar messages regarding account activity, features, promotions, events, or updates.

You may control push notifications through your device settings and may unsubscribe from non-essential communications by following the instructions included in the message or by contacting BlackGentry. Certain service-related communications may still be sent where necessary for account operation, security, or legal compliance.

Some features of the Service may rely on location data derived from your device, such as GPS, Bluetooth, or network-based signals. If you disable location permissions, certain location-dependent features may not function. By enabling location services within the App, you consent to the collection and use of location information as described in the Privacy Policy.

24.        PRIVACY, COPYRIGHT, AND DATA HANDLING

Your use of the Service is subject to the BlackGentry Privacy Policy, which is incorporated into these Terms by reference. The Service is operated from the United States and may involve the transfer, storage, and processing of personal information in the United States or other jurisdictions where data protection laws may differ from those in your location. BlackGentry will handle personal information in accordance with applicable law and the Privacy Policy.

BlackGentry does not knowingly collect personal information from individuals under the age of eighteen. If we become aware that such information has been provided, we will delete it within a commercially reasonable period.

25.        DIGITAL MILLENNIUM COPYRIGHT ACT

BlackGentry respects intellectual property rights and complies with the Digital Millennium Copyright Act. If you believe content available through the Service infringes your copyright, you may submit a written notification to our designated copyright agent containing the information required under 17 U.S.C. § 512(c)(3).

If you believe material was removed in error, you may submit a counter-notification consistent with 17 U.S.C. § 512(g)(3). Upon receipt of a valid counter-notification, BlackGentry may restore the material unless the copyright owner files a court action seeking to prevent restoration.

Designated Copyright Agent

ZeelTech LLC / BlackGentry

Atlanta, Georgia, United States

contact@blackgentryapp.com

26.        TERMINATION, SERVICE AVAILABILITY, AND MISCELLANEOUS

 

26.1.  Term and Termination

These Terms remain in effect while you use the Service. BlackGentry may suspend or terminate access to the Service, delete accounts or content, or restrict functionality at any time and for any lawful reason, to the fullest extent permitted by applicable law.

Users whose accounts are terminated may not re-register without prior written permission. BlackGentry reserves the right to pursue legal remedies for violations of these Terms.

26.2.  Service Availability and Modifications

BlackGentry may modify, suspend, or discontinue any part of the Service at any time. The Service may experience interruptions, delays, errors, or maintenance-related downtime. To the fullest extent permitted by law, BlackGentry is not liable for any loss, damage, or inconvenience resulting from service interruptions or discontinuation.

BlackGentry does not guarantee continuous availability of the Services, specific features, user activity levels, or the ability to obtain matches, communications, or relationship outcomes. Access to features may change, be limited, or be discontinued at any time.

Nothing in these Terms obligates BlackGentry to maintain, support, update, or correct the Service.

26.3.  Severability, Waiver, and Assignment

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Failure to enforce any right or provision does not constitute a waiver of that right or provision.

You may not assign or transfer your rights under these Terms without prior written consent. BlackGentry may assign these Terms without restriction.

26.4.  Export Controls and International Use

You represent that you are not located in a country subject to United States embargo and are not listed on any United States government restricted-party list. You agree to comply with all applicable export control laws in connection with your use of the Service.

 

27.        DISPUTE RESOLUTION, ARBITRATION, AND GOVERNING LAW

 

27.1.  Governing Law

These Terms of Service and any dispute, claim, or controversy arising out of or relating to the Services, your use of the Services, or your relationship with ZeelTech LLC d/b/a BlackGentry (each, a “Dispute”) are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

The Federal Arbitration Act (“FAA”) governs the interpretation and enforcement of this Section.

27.2.  Agreement to Arbitrate

Except as expressly provided in this Section, all Disputes shall be resolved exclusively through final and binding individual arbitration, and not in court.

This agreement applies to all legal theories, including contract, tort, statute, fraud, misrepresentation, negligence, or any other legal or equitable claim, and includes disputes concerning the scope, validity, or enforceability of this arbitration agreement, which shall be decided exclusively by the arbitrator.

By agreeing to arbitration, both parties knowingly and irrevocably waive the right to a trial by judge or jury.

27.3.  Mandatory Informal Dispute Resolution

Required Written Notice: Before initiating arbitration or court proceedings, the claiming party must send a written Notice of Dispute to:

ZeelTech LLC d/b/a BlackGentry

Atlanta, Georgia, USA

contact@blackgentryapp.com

The Notice must include:

  • the claimant’s full legal name and any account identifiers associated with the Services
  • current mailing address, email address, and telephone number
  • the device(s), platform(s), or applications used to access the Services
  • the approximate dates of the events giving rise to the Dispute
  • a detailed factual description of the Dispute sufficient to evaluate the claim
  • the specific relief sought and a good-faith calculation of alleged damages
  • the personal signature of the claimant or authorized representative

Failure to provide all required information renders the Notice non-compliant, and arbitration or litigation may not proceed until a compliant Notice is provided.

27.4.  Good-Faith Negotiation and Sixty-Day Cure Period

After receipt of a compliant Notice, the parties shall engage in good-faith efforts to resolve the Dispute for at least sixty (60) days.

No arbitration or court action may be filed during this period unless both parties agree in writing.

Completion of this informal dispute-resolution process is a mandatory condition precedent to arbitration or litigation.

27.5.  Tolling

All applicable statutes of limitation and filing deadlines are tolled during:

  • the sixty-day informal resolution period;
  • any mass-arbitration batching, bellwether, or mediation procedures described below.

Any proceeding filed before completion of required procedures must be dismissed or stayed, and failure to comply constitutes a material breach of these Terms.

27.6.  One-Year Limitation on Claims

To the fullest extent permitted by law, any Dispute must be filed within one (1) year after the claim arises.

Claims filed after this period are permanently barred.

27.7.  Small-Claims Court Election

Either party may bring an individual claim in a small-claims court of competent jurisdiction located in the State of Georgia, provided that the claim:

  • qualifies for small-claims jurisdiction; and
  • proceeds solely on an individual, non-representative basis.

If the claim is transferred, removed, consolidated, or exceeds the jurisdictional limits of small-claims court, binding arbitration shall become mandatory.

27.8.  Individual Relief; Class and Representative Action Waiver

All Disputes must be brought solely in an individual capacity.

To the fullest extent permitted by law, you and BlackGentry waive any right to participate in:

  • class actions;
  • collective actions;
  • representative actions;
  • coordinated or consolidated proceedings;
  • private attorney general actions; or
  • mass arbitration not conducted in accordance with this Section.

If this waiver is found unenforceable as to any claim, that claim shall proceed in court, and all remaining claims shall remain subject to arbitration.

27.9.  Arbitration Provider and Procedures

Arbitration shall be administered by National Arbitration and Mediation (“NAM”) in accordance with its applicable consumer arbitration rules and Mass Filing Supplemental Rules, as modified by this Section.

If NAM is unavailable or unwilling to administer the arbitration, a court of competent jurisdiction shall appoint a substitute arbitration provider that applies procedures substantially similar to those described here.

Arbitration shall:

  • be conducted before a single neutral arbitrator;
  • take place in Georgia, unless remote proceedings are ordered;
  • permit dispositive motions and limited discovery consistent with streamlined arbitration;
  • allow the arbitrator to award any relief available in court, limited to the individual claimant.

27.10.               Mass Arbitration Definition

A Mass Arbitration exists when:

  • twenty-five (25) or more similar arbitration demands
  • are asserted against BlackGentry or related parties
  • by the same counsel, coordinated counsel, or related entities.

NAM shall have exclusive authority to determine whether claims qualify as a Mass Arbitration.

27.11.               Mass Arbitration Procedures

Bellwether Batching

If a Mass Arbitration occurs, claims shall proceed in sequential bellwether batches:

Initial Round

  • Each side selects 15 claims
  • 30 total arbitrations proceed
  • All remaining claims are stayed.

If unresolved, additional rounds proceed sequentially:

  • Round 2: 20 per side (40 total)
  • Round 3: 25 per side (50 total)
  • Round 4: 30 per side (60 total)
  • Round 5: 35 per side (70 total)

No additional claims may proceed until the prior round concludes.

Fee Deferral and Tolling

Arbitration filing, administrative, and arbitrator fees for stayed Mass Arbitration claims are deferred unless and until a claim is selected for a bellwether proceeding.

All statutes of limitation remain tolled during batching and mediation.

Mandatory Global Mediation

After completion of bellwether proceedings, the parties shall participate in good-faith global mediation for at least ninety (90) days before additional claims may proceed.

27.12.               Fees, Costs, and Sanctions

Payment of arbitration fees shall be governed by the applicable rules of National Arbitration and Mediation (“NAM”), except where a dispute qualifies as a Mass Filing or where fees are reallocated by the arbitrator following a determination that (a) a party breached this Agreement, (b) reallocation is required under these Terms, or (c) reallocation is otherwise permitted by applicable law. Upon a showing of financial hardship, BlackGentry will consider a good-faith request to reduce or cover the consumer portion of applicable filing fees. BlackGentry is committed to ensuring arbitration costs do not prevent the resolution of disputes. If BlackGentry initiates arbitration against you, BlackGentry will pay all required NAM filing fees.

To the fullest extent permitted by law, the arbitrator may award:

  • attorneys’ fees;
  • arbitration costs and administrative fees;
  • expert fees;
  • sanctions or cost-shifting remedies.

The arbitrator may require a party that asserts a frivolous, bad-faith, non-compliant, or abusive claim to reimburse the opposing party for resulting fees and costs.

If BlackGentry advances arbitration fees to permit a Dispute to proceed, the arbitrator may require reimbursement of those amounts where permitted by law.

Nothing in this Section limits any statutory right to recover attorneys’ fees or costs.

27.13.               Injunctive Relief Carve-Out

Notwithstanding the foregoing, BlackGentry may seek temporary, preliminary, or permanent injunctive relief in court for:

  • intellectual property infringement;
  • scraping, data misuse, or unauthorized access;
  • impersonation, fraud, harassment, or safety threats;
  • violations affecting the integrity or security of the Services.

Such relief does not waive arbitration for other claims.

27.14.               Unavailability of Arbitration; Jury-Trial Waiver

If arbitration cannot lawfully be enforced, any Dispute shall be resolved exclusively in the state or federal courts located in Fulton County, Georgia, and both parties:

  • consent to personal jurisdiction in those courts;
  • waive any right to a jury trial.

27.15.               Severability and Survival

If any portion of this Section is found unenforceable, the remainder shall remain in full force and effect, except that if the class-action waiver is invalid, arbitration shall not apply to that claim.

This Section survives termination of your relationship with BlackGentry.

28.        CORRECTIONS

The Services may contain typographical errors, inaccuracies, or omissions, including with respect to descriptions, pricing, availability, or other information.

BlackGentry reserves the right, at any time and without prior notice, to correct any such errors, inaccuracies, or omissions and to update or change information within the Services.

29.        DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, TO THE FULLEST EXTENT PERMITTED BY LAW.

YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZEELTECH LLC D/B/A BLACKGENTRY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
  • UNINTERRUPTED OR ERROR-FREE OPERATION

BLACKGENTRY DOES NOT WARRANT THAT:

  • THE SERVICES WILL BE SECURE OR FREE FROM BUGS, VIRUSES, OR HARMFUL COMPONENTS
  • ANY USER CONTENT OR USER REPRESENTATION IS TRUE, ACCURATE, OR RELIABLE
  • ANY MATCHES, CONNECTIONS, OR OUTCOMES WILL RESULT FROM USE OF THE SERVICES

BLACKGENTRY IS NOT RESPONSIBLE FOR:

  • ERRORS OR OMISSIONS IN CONTENT
  • PERSONAL INJURY, PROPERTY DAMAGE, OR EMOTIONAL DISTRESS
  • UNAUTHORIZED ACCESS TO DATA OR SERVERS
  • SERVICE INTERRUPTIONS OR FAILURES
  • THIRD-PARTY CONTENT, PRODUCTS, OR SERVICES
  • TRANSACTIONS BETWEEN USERS OR WITH THIRD PARTIES

YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THEM.

30.        LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, ZEELTECH LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY:

  • INDIRECT
  • INCIDENTAL
  • CONSEQUENTIAL
  • SPECIAL
  • EXEMPLARY
  • PUNITIVE

DAMAGES, INCLUDING LOSS OF DATA, PROFITS, REVENUE, GOODWILL, OR PERSONAL INJURY, ARISING OUT OF OR RELATED TO:

  • YOUR USE OF OR INABILITY TO USE THE SERVICES
  • USER INTERACTIONS OR MEETINGS
  • USER CONTENT OR THIRD-PARTY CONTENT
  • UNAUTHORIZED ACCESS OR SECURITY BREACHES
  • SERVICE INTERRUPTIONS OR ERRORS

REGARDLESS OF THE LEGAL THEORY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT LIABILITY CANNOT BE DISCLAIMED, BLACKGENTRY’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF:

  • ONE HUNDRED U.S. DOLLARS (US $100), OR
  • THE AMOUNT YOU PAID TO BLACKGENTRY IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE.

THIS LIMITATION IS A FUNDAMENTAL BASIS OF THE AGREEMENT.

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT.

31.        INDEMNIFICATION

You agree to defend, indemnify, and hold harmless ZeelTech LLC d/b/a BlackGentry and its affiliates, officers, directors, employees, agents, and partners from and against any third-party claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

1.   your use of the Services;

2.   your content or contributions;

3.   your violation of these Terms or applicable law;

4.   your infringement of any third-party rights;

5.   your interactions or conduct toward other users, whether online or offline.

BlackGentry reserves the right to assume exclusive defense and control of any matter subject to indemnification, at your expense, and you agree to cooperate with that defense.

32.        USER DATA

BlackGentry may store and maintain data you provide or that is generated through your use of the Services. Although reasonable backups and safeguards may be used, you are solely responsible for your data. BlackGentry shall not be liable for any loss, corruption, or deletion of data.

33.        ELECTRONIC COMMUNICATIONS AND SIGNATURES

Your use of the Services, including emails, forms, clicks, and in-app actions, constitutes electronic communications.

You consent to:

  • electronic agreements and records
  • electronic delivery of notices and disclosures
  • electronic signatures and transactions

and agree these satisfy any legal requirement for written communication or signature.

34.        USER INTERACTIONS, MEETINGS, AND EVENTS

BlackGentry facilitates introductions but does not control user behavior and is not responsible for:

  • user authenticity
  • user conduct
  • in-person meetings
  • third-party venues or events

You are solely responsible for your interactions, safety decisions, and communications both on and off the Services.

BlackGentry:

  • does not perform criminal background checks
  • does not verify user statements
  • does not guarantee safety or identity

Selfie verification, waitlists, and reviews are quality-control measures only, not safety guarantees.

To the fullest extent permitted by law, BlackGentry shall not be liable for:

  • death
  • bodily injury
  • emotional distress
  • assault
  • property damage
  • any harm arising from user interactions or meetings.

 

35.        ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Cookie Policy, Community Guidelines, Safety Dating Advice, and any Additional Terms Upon Purchase, constitute the entire agreement between you and ZeelTech LLC d/b/a BlackGentry regarding your access to and use of the Services and supersede all prior or contemporaneous agreements, communications, and understandings, whether written or oral.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. Any failure by BlackGentry to enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

Your account is personal to you and is non-transferable. All rights in your account terminate upon your death, except as otherwise required by applicable law. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. BlackGentry may assign or transfer these Terms, in whole or in part, at any time without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.

Nothing in these Terms creates any agency, partnership, joint venture, fiduciary, employment, or other special relationship between you and BlackGentry.

To the fullest extent permitted by law, these Terms shall not be construed against BlackGentry as the drafter of this Agreement.

Provisions that by their nature should survive termination of these Terms shall survive, including without limitation provisions relating to arbitration, limitation of liability, indemnification, intellectual property rights, and governing law.

36.        CONTACT

ZeelTech LLC d/b/a BlackGentry

Atlanta, Georgia, United States

contact@blackgentryapp.com